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Oro Navigacija has implemented a quality management system, together with the introduced safety, security and anticorruption management systems it allows to systematically ensure qualitative, accurate and consistent work of the entire enterprise, contributes to the transparency and clarity of the ongoing procedures, accurately distributes responsibilities among the employees and promotes continuous improvement of the enterprise procedures, also enables to ensure performance efficiency.  

  • The quality of air navigation services provided by the enterprise comply with the requirements established under ISO 9001:2015 standard.
  • Air navigation service provide certificate LT.ATM/ANS.001/1 confirms that while providing the air navigation services within the airspace of the Republic of Lithuania the enterprise complies with Implementing Regulation (EU) 2017/373 as well as other applicable regulations also, if necessary, the procedures identified under the service provider documents.
  • Air Traffic Control Officer Training Organisation (ATCO TO) certificate LT.OR.ATCO.01LT.OR.ATCO.01, issued on 6 April 2020, proves that the enterprise is certified in accordance with Commission Regulation (EU) No. 340/2015 part ATCO.OR, thus, it is entitled to organise the trainings for air traffic controllers in accordance with ATCO part.
  • Anticorruption management system was introduced in 2018 and officially certified in 2019 in accordance with LST ISO 37001:2017 standard.
  • In 2020 the safety management efficiency level D was reached (safety culture level B) and complies with the target safety indicators established by the European Commission.

The compliance of the enterprise with the legal acts, standards and recommended practice, regulating the provision of air navigation services is regularly under the audit or consultations to a certain extent by international organisations ICAO and EUROCONTROL, European Union institutions (European Commission and European Aviation Safety Agency), Transport Competence Agency.

The enterprise prepares corrective action plans for the elimination of the non-compliances identified during the audit and notifies the institution which has executed the audit about their elimination. These measures are necessary in order to assess the suitability of the procedures while seeking the established results ensuring the compliance with the applicable requirements. The enterprise seeks to maintain business-like and open relationship with the supervisory institutions, by regularly organising work meetings and discussing the scope of application of new legal acts as well as their provisions and other occurring matters.

Updated at: 2022-01-28 15:35:35